Job Description
Job Description
Job Description
Job Summary:
In this vital role, you will be responsible for the seamless planning and coordination of our label production schedule, ensuring efficient workflow and the timely delivery of high-quality labels to our clients. You will be a key point of contact, collaborating closely with our sales team and Customer Service Representatives (CSRs) to ensure project success from initiation to completion.
Job Responsibilities:
- Receive and review all work orders for the department and work with sales, CSRs, and production to correct any issues.
- Ensure all necessary job specifications, artwork, and materials are available and accurately documented prior to the start of production.
- Track the progress of each job through all stages of production, from prepress to finishing and shipping, proactively identifying and addressing any potential roadblocks or delays.
- Ensure scheduled jobs align with quality control standards and client specifications.
- Assign jobs to digital presses and coordinate with operators, finishing teams, and shipping.
- Job Coordination: Review job tickets and specifications to determine resources, materials, and time required.
- Work with production managers and scheduling team to create and maintain efficient production schedules while striving to meet or exceed customer expectations.
- Look for bottlenecks in the workflow and recommend process improvements.
- Maintain communication with prepress, print, bindery, and fulfillment teams to keep jobs on track.
- Collaborate with customer service, sales, and account managers to provide accurate job status updates.
- Monitor production progress and adjust schedules in real time when issues arise (machine breakdowns, material delays, urgent client requests).
- Ensure proper sequencing of jobs to optimize press time and minimize changeovers or downtime.
- Read and interpret all production schedules to provide accurate lead times for orders.
- Serve as a central point of communication between the sales team and CSRs and the production floor, providing timely updates on job status and addressing inquiries effectively.
- Monitor inventory levels of label stock, inks, and other essential consumables, communicating needs to the appropriate departments to prevent shortages and noting pertinent information in the schedule.
- Proactively address and resolve scheduling conflicts or unexpected issues with flexibility and minimal disruption.
- Collaborate with the production team to ensure adherence to the schedule and troubleshoot any technical challenges that may arise.
Requirements
- Exceptional organizational skills with a strong attention to detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to interact professionally and effectively.
- Demonstrated ability to problem-solve creatively and implement effective solutions in a fast-paced environment.
- Strong time management and prioritization skills to manage multiple projects and deadlines simultaneously.
- Ability to work independently and collaboratively within a team.
- Able to manage stressful customer service and support requests, inquiries, while managing relationships with the sales team, providing customer product timelines.
- HS Diploma, or GED Required.
- Proven experience in production scheduling, preferably within the commercial printing or label printing industry.
- Familiarity with the various stages of the label printing process, including pre-press, printing (flexographic, digital, etc.), and finishing, desired .
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Google Sheets, Google Docs)
- Experience with Enterprise Resource Planning (ERP) systems is a significant plus.
- Familiarity with digital print equipment (e.g., HP Indigo, Xerox, Canon, Konica Minolta).
- Knowledge of MIS/ERP systems (e.g., PrintIQ, Avanti, EFI Pace) for job tracking and scheduling.
- Ability to multitask in a fast-paced, deadline-driven environment .
- Effective communication to bridge between sales, production, and client services.
Company Description
We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Company Description
We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Job Tags
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