Job Description

Job Description

Family owned and operated Funeral home, cemetery and crematory seeks a new family member for an inside sales position at Highview Memorial Gardens!
Qualifications

• High school diploma or equivalent
• Sales experience preferred
• High level of compassion for those we serve through our family business of caring for the dead and their families
• Above-average communications (oral and written), listening and office administration skills
• Ability to use Email, Excel and Word for reporting and communication
• Basic proficiency in math and experience in contract writing
• Demonstrated proficiency in problem-solving skills
• Ability to be a self starter, participate in community outreach events, multi-task and set priorities to optimize individual success
• Valid driver’s license
• Expected Work Hours/Location: Monday-Friday 8:30 to 4:30PM in Fallston, MD, alternating Saturdays and/or special events on the property

• Full time
• Range: Commission
• We offer a comprehensive and competitive benefits package with this position, including health insurance; paid holidays, sick and vacation leave

• Our Family Service Counselor is responsible for developing a personalized experience with emphasis on providing excellent customer service
• Provides support to clients and family members, frequently holding face-to-face conversations and meetings
• Assist families with selections involving traditional burial and cremation options, including the sale and design of memorial markers, monuments, urns, and other memorial items
• Participate in overall cemetery operations, including greeting guests, providing in-person, by-phone, and online customer support, park tours, offering location assistance, and maintaining up-to-date sales-related paperwork
• Complete special assignments from the Cemetery Manager and perform other duties that may arise related to family requests and the course of daily business

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